Hi. I'm Vidyasri, a Technical Support Analyst with hands-on experience in troubleshooting, customer support and content refinement. I have a strong interest in technical writing and enjoy transforming complex technical processes into clear, user-friendly documentation that helps people understand technology with ease.

During my time at Amazon, I created concise, brand-aligned responses for customer queries, documented troubleshooting steps, and collaborated with teams to enhance communication and user experience. At Teleperformance, I worked on Google's DeepMind Robotics project, reviewing and refining content, ensuring clarity, and maintaining strict quality and brand standards. I've built a solid foundation in web development through personal projects using HTML, CSS, and JavaScript. (). Combining these skills with my technical support and writing background, I aim to make technology easier to understand and more accessible for users.